Drive
Store. Share. Sync. Upload and manage your images, videos, audio files, and fonts, all organized and ready to use in your productions.
7 articles
Getting started
Learn what Drive is and how to upload your first assets.
Managing assets
Organize, browse, and manage your uploaded files.
- Navigating the Asset LibraryBrowse, search and filter your uploaded files, inspect asset details, and use the same experience in asset pickers across the app.
- Supported file types and size limitsWhich image, video, audio and font formats Drive accepts, and the maximum size for each type.
- Deleting and recovering assetsDrive uses soft delete: removed files go to the Trash and can be restored, and admins can delete them permanently to free storage.
Troubleshooting
Fix common issues with uploads and assets.
- Upload fails or times outCommon causes of failed or timed-out uploads in Drive (file size, file type, network, browser, storage quota) and how to fix each.
- Asset not showing in the editorWhy an uploaded file might not appear in the Helmo Graphics editor and how to fix it: trash, type filter, failed upload, CDN cache, team visibility.