Understanding the free trial
Your 15-day Pro trial: what is included, how to spot the trial banner and what happens when it ends.
When you create a new workspace in Helmo Live, you automatically get a 15-day Pro trial at no cost. This lets you explore all Pro-tier features before choosing a plan.
What's included in the trial?
During your 15-day trial, your workspace operates as a Pro plan workspace. This means you get access to:
- Up to 4 Graphics packages
- Up to 4 Control panels
- Up to 5 Shows (Rundowns)
- Up to 10 users
- 5 GB of storage
- Full access to all integrations
- Action Sequences
- Execution logs (30-day retention)
How do I know my trial is active?
A trial banner appears at the top of your dashboard showing how many days remain. The banner is visible to all workspace members.
What happens when the trial ends?
When the 15-day trial expires, your workspace reverts to the Free plan:
- Resource limits drop to Free tier (1 graphic, 1 control, 0 shows, 1 user, 1 GB)
- Existing resources above the Free limit become read-only. They are not deleted
- You can upgrade to a paid plan at any time to restore full access
You don't need a credit card to start your trial. It activates automatically when you create your workspace.
The trial applies per workspace, not per user. If you're invited to an existing workspace, the trial status depends on when that workspace was created.